Last Updated: October 31, 2026
1. About Our Company
Welcome to woqqc, an online store operated by Bjaca Handel ApS, a private limited company registered in Denmark.
We aim to provide customers with a convenient, transparent and straightforward online shopping experience.
Through our online store, customers can browse available products, review product information, check prices and delivery options, and place orders using the payment methods available during checkout.
Bjaca Handel ApS is the legal business entity responsible for operating woqqc, including order processing, customer service, shipping coordination, returns and refunds.
Our goal is to provide clear information about our products and purchasing conditions, helping customers make informed shopping decisions.
2. Company Information
Our online store is operated by the following registered company:
Store Name: woqqc
Company Name: Bjaca Handel ApS
CVR Number: 45237311
Business Form: Private Limited Company (Anpartsselskab / ApS)
Directors: Carsten Behrendsen and Bjarke Brodersen Storgaard
Registered Address:
Bjaca Handel ApS
Hviding Kirkevej 9
Råhede
6760 Ribe
Denmark
Customer Support Email: support@woqqc.shop
Website: https://woqqc.shop/
Bjaca Handel ApS is registered with the Danish Central Business Register (CVR).
3. Our Approach
We believe that online shopping should be simple, transparent and customer-focused.
We aim to provide:
-
Clear and accurate product descriptions;
-
Transparent product pricing;
-
Straightforward ordering and checkout procedures;
-
Accessible information about payment methods;
-
Clear shipping and delivery information;
-
Fair return and refund procedures;
-
Customer support for order-related questions; and
-
Responsible handling of customer information.
We seek to improve our services and provide customers with a reliable shopping experience.
4. Shopping and Delivery
Our online store accepts orders for delivery to countries and regions supported during checkout.
Available delivery destinations are determined by the countries and regions that customers can select and successfully use as shipping destinations during checkout.
Shipping availability may depend on the destination, product availability, carrier coverage and applicable delivery restrictions.
Our normal estimated delivery schedule is:
-
Order Processing: 1–2 business days;
-
Transportation: 5–7 business days;
-
Total Estimated Delivery: 6–9 business days.
These delivery times are estimates and may vary depending on the destination, carrier and circumstances affecting transportation.
The available shipping options and applicable shipping charges are displayed during checkout.
For additional details, please review our Shipping and Delivery Policy.
5. Payment Information
The payment methods available for each order are those displayed during checkout.
Payment availability may vary depending on:
-
Delivery destination;
-
Currency;
-
Order value;
-
Product;
-
Payment service provider; and
-
Other applicable checkout conditions.
Only payment methods displayed during checkout are available for the relevant order.
Customers can review the final order amount and available payment options before completing their purchases.
For more information, please refer to our Payment Policy.
6. Returns and Refunds
We aim to provide clear and fair return and refund procedures.
Our store offers a 30-day voluntary return policy for eligible products.
Consumers in the European Union and European Economic Area may also have a separate 14-day statutory right of withdrawal for qualifying online purchases, subject to applicable legal exceptions.
Customers wishing to return a product should contact our customer support team to receive the applicable return instructions.
Email: support@woqqc.shop
The applicable return address will be provided for the specific order.
Return shipping costs, product eligibility, refund procedures and statutory consumer rights are explained in our Return and Refund Policy.
Nothing in our voluntary return policy limits mandatory consumer protection rights.
7. Customer Service
Customer satisfaction is important to us.
Our customer support team can assist with questions regarding:
-
Product information;
-
Order placement;
-
Payment methods;
-
Order confirmation;
-
Shipping and delivery;
-
Shipment tracking;
-
Delayed or missing parcels;
-
Damaged or incorrect products;
-
Returns and exchanges;
-
Refunds; and
-
Other customer service matters.
Customer Support Email: support@woqqc.shop
When contacting us about an existing order, please include your order number and the email address used when placing the order.
Providing this information helps us identify the relevant order and respond to your inquiry.
8. Privacy and Customer Information
We recognize the importance of protecting customer information.
Personal information collected through our online store is processed in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.
Customer information may be processed for legitimate purposes including:
-
Processing and confirming orders;
-
Managing payments;
-
Arranging delivery;
-
Providing customer support;
-
Handling returns and refunds;
-
Preventing fraud;
-
Maintaining website security; and
-
Meeting applicable legal obligations.
For further information about how personal information is collected, used, stored and protected, please review our Privacy Policy.
9. Our Online Store
woqqc is operated by Bjaca Handel ApS.
We provide product information, pricing, payment information, shipping information and applicable store policies through our website so customers can review relevant information before making a purchase.
Our online store may use Shopify as its technical e-commerce platform.
Shopify and other independent service providers may assist with website operation, payment processing, order fulfilment, shipping and related services.
Bjaca Handel ApS remains responsible for the commercial operation of woqqc and its obligations to customers under applicable law.
For additional information, please review the following policies available on our website:
-
Return and Refund Policy;
-
Privacy Policy;
-
Terms of Service;
-
Shipping and Delivery Policy;
-
Payment Policy;
-
Contact Information; and
-
Legal Notice.
10. Contact Us
If you have questions about our company, online store, products or an existing order, please contact us.
Store Name: woqqc
Company Name: Bjaca Handel ApS
CVR Number: 45237311
Business Form: Private Limited Company (Anpartsselskab / ApS)
Registered Address:
Bjaca Handel ApS
Hviding Kirkevej 9
Råhede
6760 Ribe
Denmark
Email: support@woqqc.shop
Website: https://woqqc.shop/
Our registered company address is provided for business identification and official correspondence. It is not necessarily the address used for product returns.
For return instructions and the applicable return address, please contact our customer support team before sending any product back.
We handle customer inquiries, orders, returns and refunds in accordance with our published policies and applicable consumer protection laws.